Meet Jo Lee – Dealer Principal 

My career began after graduating from university as an accountant, with my first role as State Accountant at Budget Rent a Car. In 1991, I entered the motor vehicle industry in Kalgoorlie, and that’s where my passion for the industry truly began.

Over the years, I’ve worked in every role within a dealership and quickly discovered my love for the people, the fast-paced environment, and the thrill of helping someone find the perfect car.

Today, I’m proud to own and operate Northam Mazda, alongside an incredible team who go above and beyond every day! 

The best part of owning a business? Having the opportunity to create pathways for people, watching them grow in their careers, and developing along the way.  I love seeing our people exceeding their own expectations and achiveing more than they ever expected. I enjoy being able to offer a great purchase experience and fantastic vehicle brands to our wider community as well as being able to support community events and clubs. 

Outside of work, I love to cook—though more often than not, it ends in disaster and a quick grab for the fire blanket!

I also treasure spending time with my daughter, Jess and our two mini dachshunds, Clive and Nigel.

Work is my happy place!

Meet Calina – Business Operations Manager

Calina is the driving force behind the smooth day-to-day running of our dealership. With a strong background in customer service and administration, she joined our team over two years ago as a Service Advisor, before moving into the administration department. Her leadership skills, adaptability, and passion for the business have seen her recently step into the role of Business Operations Manager.

In her current role, Calina wears many hats. She assists with marketing across all our brands, acts as Mazda’s Culture Champion, oversees the dealership’s administration, fills in as Parts Manager when needed, and helps manage the overall operations of the dealership. Her ability to juggle tasks, support the team, and keep everything running smoothly makes her an invaluable part of our leadership team.

Outside of work, Calina enjoys spending time with her family and friends, relaxing at the beach, and caring for her animals on her small farm.

What does Calina love about working here?
“It truly is a family environment. I love being part of our customers’ journeys—especially during new car deliveries and when they return for servicing and share their stories with us. Our customers are treated like family, and it’s so special when they come back and tell us about events in their lives. I also love that no matter what each of us might be going through personally, our team is always there to support one another. And I’m especially grateful for the opportunity I’ve been given here to grow—both professionally and personally.”

Sophie – Administration Clerk & Receptionist

Sophie joined our team in May of this year and has quickly become an essential part of the day-to-day operations at the dealership. As our Administration Clerk and Receptionist, she’s the friendly face you see when you walk through the door and the cheerful voice you hear when you give us a call.

Her role is wide-ranging—she handles everything from greeting and assisting customers, booking vehicles in for service, and reconciling accounts, to licensing new cars for delivery. No task is too big or small for Sophie—she’s always ready to pitch in with a smile and a positive attitude.

Outside of work, Sophie enjoys cooking, baking, getting her hands dirty in the garden, and relaxing with her beloved cats.

What does Sophie love about working here?
“The team is amazing—it really feels like a family. Everyone genuinely cares about each other and is here to help build you up to be the best version of yourself. If someone’s having a rough day, we all band together to help... and if that doesn’t work, there’s nothing a packet (or four) of Tim Tams can’t fix!”

Meet Nigel – Fixed Operations Manager

Nigel brings over 40 years of experience in the automotive industry to our team. He began his career as an apprentice heavy diesel mechanic and has worked in a variety of roles across Australia—including positions as a service advisor and service manager. His vast industry knowledge and leadership experience make him an invaluable part of our business.

Since settling in Northam in 2016, Nigel has continued to evolve in his career. In the past two years, he transitioned into the parts department and now works across both the service and parts teams as our Fixed Operations Manager. His role is essential to the smooth day-to-day running of both departments, ensuring everything stays on track and our customers receive the highest level of service.

Outside of work, Nigel has a passion for all things vintage. He enjoys collecting garagenalia (automotive memorabilia) and vintage agricultural equipment—particularly old sheep shearing gear. You’ll often find him tinkering in his shed with his much-loved 1966 HR Holden.

What does Nigel enjoy about working here?
“The support here is phenomenal—the way staff support one another is something really special. It truly feels like being part of a caring work family, and that’s a real blessing in any workplace.”

Meet Jade – Parts Interpreter

Jade is one of the newest additions to our team, joining us as our dedicated Parts Interpreter. With an extensive background in automotive parts, she brings a wealth of knowledge and experience to the role—along with a cheerful, can-do attitude that brightens the workshop every day.

Jade is your go-to person for finding the right part at the right time. Her attention to detail and customer-first approach make her an integral part of the success of our service department and workshop operations. Whether supporting the technicians or helping customers, she keeps everything running smoothly behind the scenes.

Outside of work, Jade is a true car enthusiast. Her car is her pride and joy, and she loves keeping it spotless. She's a regular at car meets and is a big fan of burnouts—always up for a chat about cars and all things automotive.

What does Jade enjoy about working here?
“I love that I’m constantly learning something new and that I have a great support team around me to guide me. Working here gives me the opportunity to be my best self. I also really appreciate the constructive feedback I get—it helps me grow in a positive and supportive environment.”

Meet Josh – Qualified Technician

Josh brings a diverse and impressive background to our team, with over a decade of hands-on mechanical experience across a range of industries. He began his working life at the young age of 15, building rural fencing, before moving into a role as a plant mechanic in the town of Katanning. After four years on the job, he was offered an apprenticeship—and during his third year, was proudly awarded Apprentice of the Year.

Josh went on to work as a plant mechanic for around eight years before launching his own mechanical repair business, which he successfully ran for four years. He then took on the role of Workshop Manager at the local council, where he stayed for over four years before relocating his family to Northam.

After brief stints at Boekeman’s and Avon Service Specialists, Josh found what he calls the “amazing team” at Northam Mazda—and he hasn't looked back. Now here for over a year, Josh has firmly found his place and has no intentions of leaving.

Josh has a particular talent for complex diagnostics and detailed mechanical repairs. He thrives on solving challenging problems and especially enjoys working on European vehicles due to their intricate systems and the constant mental engagement they require.

Outside of work, Josh is a hands-on, outdoors kind of guy. He enjoys riding motorcycles, rebuilding and driving cars, fishing, shooting, and spending quality time with his daughters. He also takes great pride in looking after his yard and trees.

What does Josh love about working here?
“Everything! Every customer I’ve dealt with has been nothing but pleasant and enjoyable. I love the clean, happy work environment—and the ladies out the front make my day, every day. It’s just a great place to be.”

Meet Jarrad – Qualified Technician

Jarrad has been an integral part of our team for over six years. He originally joined us as an apprentice motor vehicle technician and quickly proved himself to be a valuable asset. After completing his apprenticeship with us, Jarrad became a fully qualified technician and has continued to grow his skills and expertise ever since.

Known for his meticulous attention to detail and pride in his work, Jarrad is especially skilled at fitting accessories with precision and care. His technical abilities extend to rebuilding motors and gearboxes, as well as servicing and repairing all makes and models of vehicles.

In his spare time, Jarrad enjoys working on classic cars—he has a personal collection of Fords and Holdens. He’s also a keen motorbike rider and loves getting out on the track for some go-karting.

What does Jarrad enjoy about working here?
“I love the people I work with and the supportive team environment. The workshop is a great place to be—it's equipped with the latest technology and tools. I also enjoy the social side of work—we often head out for dinner or a few games of pool. Plus, I love the products we work on and enjoy feeling like I’m part of something great.”

With over 3 years of hands-on experience as a Light Vehicle Mechanic at the dealership environment, I specialize in diagnosing, repairing, and maintaining a wide range of vehicles, ensuring that every customer’s car is running at peak performance. My expertise covers everything from routine maintenance and engine diagnostics to complex mechanical repairs and electrical systems troubleshooting. I am committed to delivering high-quality service and fostering lasting relationships with clients by providing clear communication and efficient solutions.

Professional Skills & Expertise:

• Proficient in using advanced diagnostic tools to identify and resolve issues in various vehicle systems, including the engine, transmission, suspension, and electrical components.
• Expertise in performing routine services such as oil changes, brake inspections, tire rotations, and fluid replacements, as well as handling more complex repairs, such as engine overhauls and transmission work.
• Qualified in servicing and repairing hybrid and electric vehicle technologies, including battery diagnostics, electric drivetrains, and high-voltage electrical systems.
• Skilled in explaining technical issues to clients in a clear, approachable manner and offering practical advice to help them make informed decisions about their vehicle’s care.
• Strict adherence to safety protocols and dealership standards, ensuring that every repair is completed to the highest industry specifications and with minimal downtime for the customer.

During my time at Northam Mazda/GWM/Suzuki, I’ve had the opportunity to work with a variety of vehicle brands and models, which has broadened my skill set and kept me up-to-date with the latest automotive technologies. I thrive in fast-paced environments and am always eager to take on new challenges.

Hobbies & Personal Interests

In addition to my automotive interests, I enjoy exploring the outdoors, especially playing soccer, hiking and camping, which helps me stay grounded and refreshed. I also enjoy tinkering with electronics and gadgets, applying my problem-solving skills in new, creative ways. Whether it's fixing an old appliance or learning a new skill, I’m always looking for opportunities to expand my knowledge.

What I love about working at Northam Mazda

What I truly appreciate about working at Notham Mazda is the supportive and dynamic work environment. The company fosters a culture of continuous learning, where I’ve had the opportunity to grow both professionally and personally. From the top down, everyone is committed to not only delivering the best service to our customers but also empowering employees to succeed through training and hands-on experience. The team is collaborative, and the leadership is always open to feedback and suggestions, which makes it a great place to develop my skills and keep up with the latest automotive trends.

Meet Amit – Qualified Technician

Amit has been working as a qualified technician for over 4 years and has been a valuable member of our team for just over 1 year. With a broad skill set that covers all types of servicing and repairs on all makes and models, Amit is highly proficient in everything from brake and rotor replacement to parts replacement and general vehicle servicing. No task is too big or small for him—his attention to detail and commitment to quality workmanship ensure every job is completed to the highest standard.

Amit brings not only his technical expertise to the workshop but also a great sense of humor and a willingness to learn. His "can-do" attitude and team spirit make him well-liked by everyone who works with him, contributing to the positive and supportive atmosphere in the workshop.

Outside of work, Amit enjoys listening to music, reading about new vehicle technologies, and staying fit by working out at the gym.

What does Amit love about working here?
“I love being part of a great team that’s always willing to help and support each other. It’s a place where I can learn new things every day, and the positive energy in the workshop makes work a lot of fun. Our workshop is equipped with advanced, high-tech tools and the latest diagnostic equipment, along with top-of-the-line hoists, which makes our jobs easier and more efficient. The collaborative environment here is fantastic—we treat each other like family and always help one another whenever needed."

Meet Tiarne – Assistant Service Manager & Warranty Clerk

Tiarne’s journey with us began in January 2018, when she joined as Service Manager. With a natural gift for organization, efficiency, and leadership, she quickly became an invaluable asset to our team. Tiarne managed the service department and a full team of technicians, overseeing the needs of three manufacturers. Under her leadership, the service department reached new heights, achieving all targets and goals set, and delivering exceptional customer service.

One of Tiarne’s standout achievements was leading the service department to achieve the highest Customer Service Index in the country—a feat that set a new benchmark for excellence in our company. For her, it was always about more than just meeting numbers; it was about creating an exceptional experience for every customer. Her dedication to customer care has left a lasting impact, and her legacy continues to inspire the team today.

In October 2021, Tiarne took a step back from her role to embrace motherhood, a new chapter in her life that she approached with the same passion and dedication she brought to her career.

We were thrilled to welcome Tiarne back in May 2024 as Assistant Service Manager on a part-time basis. Her return has been a huge boost to the team, and her skills continue to shine as she takes on her new role, ensuring our service department runs smoothly and efficiently.

Outside of work, Tiarne enjoys cooking and baking with her gorgeous daughter, as well as competing in dressage and showing her horse—a hobby that requires patience, precision, and a lot of passion, much like her approach to work.

What does Tiarne love about working here?
“My manager makes working here easy. Their support and leadership create a positive environment where everyone feels valued and motivated. I take pride in being part of a rural dealership that values honesty, reliability, and community connection. Building long-term relationships with our customers is something that makes the work both meaningful and rewarding.”

Meet Christian – First Year Apprentice

Christian is the youngest member of our team, joining us earlier this year as a first-year apprentice at just 16 years of age. From day one, he’s shown a strong interest in hands-on learning and a genuine enthusiasm for the trade. While TAFE has its place, Christian much prefers being in the workshop, getting involved and learning by doing.

He’s quickly become a familiar face around the workshop, always eager to help and soak up as much knowledge as he can. The team appreciates his positive attitude, curiosity, and willingness to tackle any task with energy and focus.

Outside of work, Christian is a typical all-rounder when it comes to hobbies—he enjoys playing footy and basketball, riding motorbikes, working on cars, and relaxing with a good movie.

What does Christian enjoy about working here?
“The technicians are always happy to show me what they’re doing and explain how everything works, which makes it easy to learn and build confidence. I really like the friendly atmosphere and how everyone’s willing to help each other out. I also think the boss runs a great dealership and treats her team like family. It’s a great place to start my career, and I feel lucky to be part of such a supportive team.”

Meet Zahn – New Car Sales Consultant

Zahn’s journey into the automotive industry wasn’t a straight road—but it’s led him exactly where he was meant to be. After working for several years at an agricultural dealership, Zahn realised he was ready for a change—something he could truly build a career out of and genuinely enjoy. Having always bought, sold, and sourced vehicles for himself and family members, he decided to give new car sales a go—and hasn’t looked back since.

Zahn has truly found his passion in helping people find the perfect vehicle. Whether it's Mazda, GWM, or Suzuki, he takes pride in matching customers with the right car for their lifestyle and budget. His friendly, approachable manner and genuine interest in helping others make him a valued part of our sales team.

Outside of work, Zahn enjoys nothing more than spending quality time with his beautiful wife and kids, and getting his hands dirty mucking around with his personal cars.

What does Zahn love about working here?
“We’ve got a great team that works really well together. I love that every day is different—you never know what direction the day will take, and that keeps things exciting. We have amazing customers, and I really enjoy helping people choose the perfect car to suit their needs. Plus, let’s be honest… the boss shouting lunch every now and then doesn’t hurt either!”

Meet Thommo – Car Detailer

Thommo’s career path has been as diverse and hands-on as they come. After leaving school in Year 9, he started working at the Kellerberrin Co-op at just 15 years old and stayed with them for an impressive 10 years. Seeking a change of pace, Thommo spent several years as a roustabout in the Kellerberrin and Bencubbin areas, working on various farm and yard jobs, including stints at Speciale Smash Repairs, Moylans, and DE Engineering. He also spent a few seasons doing seeding and general farm work for Hogans in Bencubbin.

Today, Thommo is an integral part of our team as a Car Detailer. He’s responsible for ensuring our car yard is always arranged to maximize the appeal of the vehicles and prepares both new and used cars for delivery once sold. His attention to detail and commitment to excellence makes him an invaluable asset to our business. Thommo is also always willing to lend a hand wherever needed and has recently taken on a more active role in our Sales Department, helping customers with test drives when the team is busy. This is a role he’s quickly adapted to and excels in.

Outside of work, Thommo is a collector at heart—he enjoys collecting diecast cars, old-school gaming consoles, vinyl records, and vintage RC cars. He has a 1960 FB Ute that he is keen to get licensed and a Datsun 120Y that was given to him as an 18^th birthday present by his grandfather.  When he’s not working on his own cars, he loves spending time with his fiancée, Lisa, and their 19-year-old son, Mitchell.

What does Thommo love about working here?
“It’s got a great family vibe. We can all have a laugh, usually at each other’s expense! The atmosphere is fantastic—everyone is easy to get along with, and we’re all pushed to achieve our best and be the best we can be.”